Common
Questions &
Troubleshooting

How do I get access?

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Currently, Flickify is only available with an Ezoic account. If you have an Ezoic account, login to your dashboard and click “Flickify” from the top navigation bar. You will first need to accept the terms of use before being able to start creating videos.

What are the different methods for creating a video?

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    1. Use an Online Article
       - Copy & paste the URL (including the http://) from a published article
           Disclaimer: using a URL from a different website other than their own is not allowed for copyright protection
       - Click Go, and a video will be created with the article’s content pre-filled in the narration panel, and associated text slides are created to customize or edit.
      - If the article is very long, a “Summarization” screen will show encouraging you to shorten the article to keep the video at  approximately 5 minutes.

    2. Use a Script
       - Opens a dialogue box to copy & paste the existing text into. Each slide is separated by an extra new line.
       - Click “Create Video” to begin editing and customizing

    3. Start from Scratch
       - Opens the editor screen to start building new content by adding narration, typing slide text, and choosing media.
 
    For each creation method, there are Advanced Settings options to adjust: 
       -Default delay - determines how long to wait before going to the next slide
       -Short slide delay - adds an additional delay after shorter slides. Short slides are often used to separate your video into sections (like headers)
       -Max sentence per slide - determines how content is grouped. More sentences per slide would result in longer, but fewer slides
       -Edit text before creating - if using an online article, allow edits to the content before creating the video

Can I change the background?

Yes, for the overall theme of your video, click the gear icon and find the “Change Theme” section to preview several background image options. Note: we do not yet have the ability for you to upload your own image to use for the background.

Can I use my own media content & background music?

Yes. For media content, with a slide selected, click the “Upload Media” icon to the right of the slide to browse your computer for the file you own rights to use.

For music, under Settings, click “Add Track” and then “Upload Track” to locate your .mp3 file.
Note: you must follow the copyright laws of the terms of the service agreement.

Can I use my own voiceover audio?

Not at this time. Only the narrator’s voice selected from the dropdown can be used to speak the narration text.

How do I edit the narration?

With the narration editor opened:

    -Edit Spoken Text - double-click onto a specific narration box to change the text to be narrated.
      Note: editing the slide text does not change the spoken narration.
    -Add New Slide - there are two ways to create a new slide:
        1) Use the plus buttons above or below the narration rows, or use the plus buttons above and below each slide. From the slide, you will be given the choice to either Upload Media or Create Text Slide.
       2) Drag & drop media or text content below/above an existing slide where you want the added content to appear.
    -Delete - click the associated delete icon to remove that narration row, or use the Delete icon to the right of the slide.
    -Reorder - use the “Move Up” or “Move Down” icons to the right of the slide to reorder that slide and its narration
    -Add Naration to Slide - use the drag icon to the left of the narration row to drag and drop the narration text onto the slide to be displayed.
    -Merge - click “Merge with Previous” or “Merge with Next” to combine the slides into one up or one down respectively while keeping the narration spoken separately.

What does "Go To Scene" mean, and why isn't it there for all my created videos?

If the script/content is long, the created video will be divided into scenes to make it easier to edit. Shorter pieces do not need to be divided into scenes. 

Each scene has its own settings, including theme, which will prompt to confirm making changes to all scenes (the entire project), or just the current scene. Navigate between scenes by clicking the 1- 2- buttons along the top of the previewer, or use the Next/Previous buttons.

How do you preview the created video without finalizing edits?

At any time during the creation/editing process, click the “Preview” button in the top right corner to see a rough preview of the slides and narration. We use the word “rough” because the preview will lack many transitions, animations, and other visual effects.

From here, either click the close “x” in the right corner to return to the previewer, or click the pencil icon that appears on hover over the preview video to continue making edits.

Toggling on “Show Track List” will open a quick way to add a music soundtrack to your video.

How do I complete the creation process?

After opening Preview, click “I’m Done, Render My Video” to continue with the publishing process. You must render the video in order to use it on your site or send it to your Humix Studio.

Rendering might take some time so we’ve provided a notification setting to send an email when rendered, and the option to publish when complete. 

Where can I find my created videos?

In the Flickify dashboard under the “Create” menu, click on the “Manage Videos” tab to see a table of all of your videos (draft, rendered, published). 

Each video will have a thumbnail that displays the video’s title, duration, status, creation date, and icons to edit (pencil), delete (x) or “Upload to Humix Studio” which will include that video in your Humix video library to then have the ability to share it with the video network (if enabled).

How do I add these created videos to my Humix Studio to play on my site?

From the “Manage Videos” tab, in the table with your created videos, for videos that have been rendered at least once, you will see an upload icon that will send that video to your Humix Studio video library. 

Once these videos have been sent to your Humix video library, you can add them to a video embed on your site, include them within a created playlist, and/or share them with the Humix video network.

Can I export or download these created videos?

Not at this time. An individual use license isn’t available currently but will be available soon through a paid subscription that would allow you free use and export of the video legally; including stock footage. Stay tuned!